Accident Management

You will be pleased to know that SMC works in close partnership with AA Accident Management to offer a comprehensive accident management service.

Accident Management is a one-stop, cost-effective outsourcing service for vehicle fleet operators. It is specifically designed to help reduce the cost of accidents and vehicle incidents, reduce downtime, save management effort and improve administrative efficiency.

A dedicated Incident Coordinator will manage every aspect of a case – including repairs, liaison with insurers, personal injury claims, and uninsured loss recovery – through to completion.

Accident Management helps you

• reduce vehicle off-road time
• minimise vehicle downtime/business disruption
• maximise driver productivity
• reduce hassle and time by allowing you to concentrate on more productive activities
• protect vehicle residual values through quality-assured, guaranteed repairs
• improve efficiency with all administration, documentation and accounting.

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