Accident Management

You will be pleased to know that SMC works in close partnership with AA Accident Management to offer a comprehensive accident management service.

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Accident Management is a one-stop, cost-effective outsourcing service for vehicle fleet operators. It is specifically designed to help reduce the cost of accidents and vehicle incidents, reduce downtime, save management effort and improve administrative efficiency.

A dedicated Incident Coordinator will manage every aspect of a case – including repairs, liaison with insurers, personal injury claims, and uninsured loss recovery – through to completion.

Accident Management helps you

  • reduce vehicle off-road time
  • minimise vehicle downtime/business disruption
  • maximise driver productivity
  • reduce hassle and time by allowing you to concentrate on more productive activities
  • protect vehicle residual values through quality-assured, guaranteed repairs
  • improve efficiency with all administration, documentation and accounting.

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